Today, no one wants to wait in long lines at government offices. Meta Kuwait Portal helps solve this problem. It is an online system made by the Kuwaiti government to make appointments easier. You can use the portal to renew your Civil ID, apply for a family visit visa, or complete your biometric finger process. Everything can be done online from home.
It brings many government departments together under one online system. With just a few clicks, you can book appointments online. After booking, you can visit the government office on the same day at the exact time you selected.
Meta Kuwait Online Registration
Before using any service on Meta Kuwait, you need to create an account. Registration ensures your personal data is secure and helps the system verify your Civil ID. Once registered, you are able to book appointment to as per your required services in Kuwait.
Requirements For Create New Account Registration:
- Civil ID number
- Mobile number
- E-mail address
How To Register Meta Portal In Kuwait New Registration App Account
1: Visit the official website:
Open your browser and go to meta.e.gov.kw.
2: You need to create you account.
Click on Register as a New User, as shown in the picture below.

2: Fill in your personal details:
Enter your Civil ID, serial number back side of you civil id you can find, mobile number, and email.

3: Agree to the terms and conditions:
Read and accept the usage terms and click in the box.

4: Submit your form:
Click on the Register button to submit your information.
5: Activate your account:
Check your email inbox. You will receive a message from Meta Kuwait. Open the email and click the activation link inside
6: Create your password:
Set a strong password to secure your account.
Once completed, your account is ready. You can now log in anytime and start using Meta Kuwait’s services.

Meta Kuwait Online Appointment Video Guide
Meta Kuwait Portal Login
Meta Portal login Into Your Account:
Once registered, logging in is quick and easy:
- Visit the Meta Kuwait Portal homepage.
- Enter your Civil ID number and password in the login box.
- After enter the login details click on log in button.

The Meta Kuwait App Portal works the same way on both mobile and PC. Your dashboard allows you to book appointments, modify schedules, and check service updates.
Meta Kuwait Login Problem
If you face issues while logging in:
- Check your Civil ID and password are correct.
- Make sure your internet connection is stable.
- Try using an updated browser like Chrome, Edge, or Firefox.
- Clear cookies and cached files if the page doesn’t load properly.
If the issue continues, use the Forgot Password option or contact Meta support.

Meta Kuwait Online Appointment Booking
The biggest advantage of Meta Kuwait online appointment booking. You can schedule a visit to any government department without physically going there first.
How to Book an Appointment On Meta Portal Online
- Log in to your Meta Kuwait account.
- Click on Appointments Search on the top left side.
- Choose the Ministry related to the service you need. For example, Ministry of Health, Ministry of Interior.
- Select the Department and specific Service you need.
- Click Apply to continue.
- Choose your date and time slot as per your choice to visit.
- Click to Submit to confirm.
- Save your appointment number or confirmation email.


Meta Kuwait Online Appointment Modify or Cancel
After booking your online appointment, you must visit the selected government office on the select date. If you can’t go on that day, you can easily modify or cancel your appointment through the Meta Portal.
How to Modify or Cancel an Appointment
- Log in to your Meta Kuwait account.
- Go to “My Appointments”.
- Find the appointment you wish to change.
- Click the “+” icon next to it.
- Select “Cancel” and confirm your choice.
- To reschedule, simply go back to the appointment section and book a new date.
It’s better not to miss your appointment date.
Services Available for Booking
You can book appointments for:
- Civil ID services
- Biometric registration
- Traffic department services
- Residency affairs
- Medical and health services
- Visa and immigration
The process is the same for all ministries, ensuring consistency and ease of use.
Meta Kuwait Biometric Appointment
Biometric registration is mandatory for all residents in Kuwait. It helps verify identity through fingerprints, facial scans, and other biometric data, ensuring security and accuracy across government systems.
How to Book a Biometric Appointment On Meta Kuwait
1: Visit meta.e.gov.kw and log in.
2: Click Appointments Search.
3: Choose Ministry of Interior.

4: Select General Department of Personnel Identification.
5: Find Biometric Enrollment and click Apply.


6: Chose your nearest branch to your location.
7: Choose your preferred date and time.


8: Review your details and confirm the booking.
You’ll receive confirmation by email or SMS. Bring your Civil ID and passport on the appointment day.
Meta Kuwait Biometric Appointment via Sahel App
The Sahel App is a unified government mobile application that allows Kuwaiti citizens and residents to access a wide range of e-services, including the Meta Kuwait Portal. It’s especially helpful for users who prefer managing government tasks directly from their smartphones.
How to Book a Biometric Appointment Using the Sahel App
Follow these simple steps to complete your biometric appointment through the Sahel App:
- Download the App
Install the Sahel App from the App Store (for iPhone) or Google Play (for Android). - Register and Sign In
Open the app and log in using your Civil ID and mobile number. Make sure your details match the ones used during Meta Kuwait registration. - Go to e-Services
Once logged in, open the e-Services section and select META (Meta Portal). - Select Appointments Search
Choose Ministry of Interior from the list. - Choose Department
Tap on General Department of Personnel Identification. - Select Biometric Enrollment
From the available services, select Biometric Enrollment and click Apply. - Pick Branch, Date, and Time
Choose the location most convenient for you and select an available date and time. - Confirm Your Booking
Review your details and tap Confirm to finalize your appointment.

You’ll receive a confirmation notification instantly through the app and by email. Bring your Civil ID and passport when visiting the biometric center.
Meta Check-in App – Current Status and Updates
The Meta Check-in App was an official mobile app for accessing Meta Portal services in Kuwait. It has been removed from the Play Store and App Store for the last few months due to technical issues. Because of this, new users cannot download it, and existing users can’t update the app.
The developers are fixing bugs and redesigning the app, and it may take more time to return. For now, all Meta Portal services are available through the Sahel App, which you can use for registration, login, and booking online appointments.
Meta Kuwait Driving License Appointment
Meta Kuwait also allows users to book appointments related to driving licenses through the Ministry of Interior.
How to Book Appointment For Driving License:
- Visit the Meta Kuwait Portal and log in.
- Go to Appointments Search.
- Choose Ministry of Interior.
- Select Traffic Department.
- Click on Driving License Services.
- Pick your preferred appointment time and date.
- Review and confirm your booking.
This system ensures every applicant gets service at a specific time, reducing congestion in the traffic offices.
Meta Kuwait Family Visit Visa Appointment
If you are a foreign worker in Kuwait and want to bring your family members for a visit, you can easily book a Family Visit Visa Appointment through the Meta Kuwait Portal.
How to Book a Family Visa Appointment
- Log in to your Meta Kuwait account.
- Click on Appointments Search.
- Choose Ministry of Interior.
- Select General Department of Residency.
- Click on Family Visit Visa Service.
- Choose the nearest visa office to your location.
- Pick a date and time that suits you.
- Review and confirm your appointment.
Documents to Bring
- Valid passport
- Civil ID copy
- Residency permit (for the sponsor)
- Passport copies of visiting family members
- Other required documents.
Once your appointment is confirmed, visit the office at the selected date and time. Always arrive at least 15 minutes early to avoid delays.
How To Reset Meta Kuwait Login Forgot Password
It’s common to forget your password, but resetting it is simple:
- Go to https://metadrapp.azurewebsites.net/.
- Click Forgot Your Password on the login page.
- Enter your Civil ID number and submit.
- Check your registered email for a reset link.
- Click the link and set a new password.
I hope now you are able to login. If not Contact Meta Kuwait Support. Email: [email protected]
How to Unlock Meta Kuwait Locked Account
If your account is locked after multiple failed login attempts, follow these steps:
Option 1: Check Security Alerts
- Log in to your account (if possible).
- Open the Admin Panel and go to Security Alerts.
- Select “Unlock Account” and follow on-screen instructions.
Option 2: Reset Your Password
Use the Forgot Password option to create a new password. Once done, try logging in again.
Option 3: Contact Meta Kuwait Support
If the above doesn’t work, call the helpline or send an email:
- Phone: 164 or 1800 164
- Email: [email protected]
Provide your Civil ID and explain your issue. The support team will help unlock your account.
Meta Kuwait Portal Features
The Meta Kuwait Portal is more than just a booking system, it’s a complete digital gateway for government communication and public services.
1. Easy Access to Services
You can reach all major government departments through one platform, including ministries for health, interior, and civil affairs.
2. Secure Data Protection
Every login and transaction is encrypted, ensuring that your personal details are always safe.
3. 24/7 Availability
The portal is accessible anytime, so you can make or modify bookings even outside regular office hours.
4. Time-Saving Solution
No more waiting in queues everything can be done in just a few minutes from your home.
5. Mobile Compatibility
Whether you use a phone, tablet, or computer, the Meta Kuwait website adjusts perfectly to your screen.
6. Accurate Scheduling
Appointments are managed digitally, minimizing double bookings and confusion.
7. Free of Cost
All booking services are free for Kuwaiti citizens and residents. You only pay for the government service you’re applying for, not the appointment.
Meta Kuwait Portal Benefits
Using Meta Kuwait gives residents and citizens multiple advantages:
- Convenience: Handle official appointments anytime, anywhere.
- Transparency: Receive instant updates and confirmation messages.
- Reduced Crowding: Offices stay organized with fewer walk-ins.
- Eco-Friendly: Cuts down paper use by moving all data online.
- Efficiency: Faster approvals and smoother workflows for ministries.
- Inclusivity: Available in both Arabic and English for easy navigation.
These features make Meta Kuwait a model for modern e-governance in the region.
Meta Kuwait Help and Support
If you face technical issues or need help with registration, booking, or login, you can reach out to Meta Kuwait’s official support team.
Contact Details
- Helpline Number: 164
- Customer Care Number: 1800 164
- Email: [email protected]
When contacting support, always provide your Civil ID, a short description of your issue, and your registered email address. The team typically replies within one working day.
Meta Kuwait Common Issues and Solutions
Here are some common problems users face and how to solve them:
| Issue | Possible Cause | Solution |
| Login error | Wrong Civil ID or password | Double-check credentials and reset if needed |
| Website not loading | Browser cache or weak internet | Clear cookies or refresh connection |
| Appointment not confirmed | Incomplete details | Recheck information before submitting |
| VPN-related error | Using VPN during login | Disable VPN and try again |
| Page stuck | Outdated browser | Use latest version of Chrome or Edge |
Pro tip: Always bookmark the official website and avoid fake Meta links.
Meta Kuwait Browser Tips:
For the best performance:
- Use Google Chrome, Microsoft Edge, or Mozilla Firefox.
- Keep your browser updated to the latest version.
- Clear cache and cookies regularly.
- Avoid using incognito mode unless necessary.
- Make sure your internet connection is stable during booking.
Safari users may experience loading issues; switching browsers can help.
Conclusion
The Meta Kuwait Portal is a fast and convenient way to access government services without long queues or complicated steps. You can book biometric appointments, apply for visas, renew your driving license, and check Civil ID services all in minutes. The platform supports Kuwait’s move toward a fully digital system, making government tasks easier for everyone. If you haven’t registered yet, visit meta.e.gov.kw and start managing your services the smart way.
